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IT Support Technician

Location: Panipat – The City of Weavers & Industrial Powerhouse

Industry Focus: Textile Exports, Petrochemicals, and Logistics

We are seeking a high-energy IT Support Technician to join our team in Panipat. As the city evolves from a traditional weaving center into a modern industrial giant—home to one of Asia’s largest oil refineries and a global hub for home furnishings—you will be the backbone of the digital systems that keep the looms spinning and the supply chains moving.

Key Responsibilities

  • Industrial Hardware Support: Maintain and troubleshoot desktops, thermal printers, and ruggedized tablets used in high-dust textile environments and large-scale warehouses.
  • ERP & Export Software: Support enterprise software (SAP/Oracle) used for tracking international textile shipments and managing raw material inventories.
  • Robust Networking: Ensure stable Wi-Fi and LAN connectivity across sprawling manufacturing units and multi-story export houses to prevent production delays.
  • IoT & Automation Support: Provide basic troubleshooting for IT-enabled high-speed looms and automated dyeing machinery unique to the Panipat industrial belt.
  • CCTV & Security: Manage high-definition surveillance and access control systems, which are critical for the security of massive inventory stocks and refinery-adjacent facilities.

Qualifications

  • Education: Diploma or Degree in IT, Computer Science, or a related field.
  • Certifications: CompTIA A+, CCNA, or Microsoft 365 certifications are a major plus.
  • Technical Knowledge: Expertise in network troubleshooting, Windows/Linux environments, and hardware repair.
  • Language: Fluency in Hindi and English is essential to communicate with export managers, factory supervisors, and international clients.

Preferred Skills

  • Supply Chain Tech: Experience with barcode scanners, RFID systems, and logistics management software.
  • Mobility: A valid driving license and a two-wheeler are required to navigate the industrial sectors (Sectors 25, 29) and the busy GT Road corridor.
  • Resilience: Ability to work in fast-paced, high-temperature industrial environments.

Benefits

  • Industrial Exposure: Work at the intersection of traditional manufacturing and modern Industry 4.0 technology.
  • Strategic Location: Based in a key NCR satellite city with excellent connectivity via the Delhi-Ambala highway and proximity to the national capital.
  • Growth Potential: Opportunities to transition into Network Engineering or Cybersecurity as Panipat’s industrial giants digitize their entire operations.
Job Category: ItSupport Technical
Job Type: Full Time
Job Location: Panipat

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